Health Canada has recalled the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, also known as hoverboards with the serial numbers 000001-008000 (silver sticker). Please note: boards bearing a white sticker with serial number 020001 or higher are not affected by this recall.
The lithium-ion battery in the hoverboard may overheat, posing a potential burn or fire hazard.
Although there have been no reports in Canada, there have been 42 incidents in the United States involving this product, including battery packs smoking, catching fire and/or exploding, causing property damage. In 16 of these cases, consumers sustained burns to the neck, leg and arm.
Consumers are advised to immediately stop using the boards and contact Swagway LLC to arrange for a repair of the product.
For further information, customers may contact Swagway LLC toll-free at 1-800-242-0898 from 9:00 a.m. to 6:00 p.m. EST Monday through Friday or via the company's website.
From September 2015 to July 2016, approximately 5,000 hoverboards were sold in Canada, and approximately 267,000 in the U.S.online and at various stores.