Sorry, not sorry. That was essentially the response the owner of a Maine diner gave after she yelled at a toddler who would not stop crying.
Darla Neugebauer claimed the two year-old had been crying non-stop for 40 minutes while her parents talked and largely ignored her.
Despite the backlash on social media - with many people vowing to never again eat at Marcy's Diner again - some feel sympathetic to Neugebauer.
While there's absolutely no doubt she should not have shouted at the child, her frustration was somewhat understandable.
The girl's parents claimed that her crying was normal while waiting a long time for food, yet by all accounts they did little to try to placate their daughter or even feed her when the pancakes arrived.
It was at this point that Neugebauer cracked, slammed her hands on the counter and told the tot to “shut the hell up.” A crazy, disgraceful thing to do.