In a case of a bad apple spoiling the bunch, Disneyland and Disney California Adventure Park has revoked its special pass allowing visitors with special needs to bypass long lines at park attractions.
According to an article in CBS, the Guest Assistance Card (GAC) program is being discontinued after it was revealed that disabled 'guides' were being hired by families so they could skip lineups.
Unfortunately this news comes as a real blow to families with special needs children, as the replacement system being rolled out from 9th October will make it much more difficult for families to enjoy previous privileges.
Under the new Disabled Assistance System (DAS), guests will be required to obtain the pass via Guest Relations offices in order to reserve a single ride during a particular time slot. The DAS will also require disabled guests to have their photos taken.
While it's great that Disney is taking measures to stamp out abuse, many parents are concerned that the new measures will effectively discourage special needs children and their families from visiting the park.
“I cannot fathom Andrew having to wait longer than what’s already necessary with the Guest Assistance Card at either of the Disney parks,” wrote special needs blogger, Jo Ashline. “And the sensory overload while he’s in these lines or going from kiosk to kiosk.”
Disney executives have been asked to reconsider the proposed policy change in a petition that has already received more than 20,000 signatures.
