Jul
24
2012

Car Accident: Worried You Didn't Get Enough Info?

What You Need To Get At The Scene

Car Accident: Worried You Didn't Get Enough Info?

After my last post about what to do after a car accident, I received questions about what information is relevant to take down at the scene. FineLine Collision provides a Collision Handbook to their clients that lists what should be (at the very least) recorded at the scene. 

Other driver information:
  • Name, address, and phone number
  • Driver's license number, province, and expiry date
  • Insurance company and policy number
 
Other vehicle information:
  • License plate, make, model, and year of car
  • Registered owner name and their address and phone number
 
Accident details:
  • Date and time of accident
  • Weather conditions
  • Name and badge number of police officer (if applicable)
  • Location of accident and municipality
 
Draw a diagram of the accident, noting direction of travel and positions of vehicles. If possible, have signatures of both parties' recollection of events on your diagram. 
 
Don't forget to ask for contact information from witnesses of the accident, too. 
 
As we all know, accidents happen. Print a copy of this post and keep it in your glovebox. It'll be one more thing you can do to be prepared, just in case. 
Jul
20
2012

5 Steps To Take After A Car Accident

In the aftermath of a collision

5 Steps To Take After A Car Accident

Hopefully you won't ever need to use this post because you won't have a car accident. But just in case, it's always good to know what to do in the aftermath of a collision. If you've ever been in a car accident, you may have felt overwhelmed and frustrated. There are a lot of things that run through your mind so here's a checklist, courtesy of Mina Bajric from FineLine Collision, to help you if you're involved in a collision. 

Step 1: Check to see if anybody's hurt.

Remove the vehicles from the roadway if you are able and it is safe to do so.

Step 2: Call the police to see if it is necessary to have a police officer at the scene.

In Ontario, police are required at the scene for damages that exceed $1,000. If the police are not required to come to the scene, they will direct you to the nearest Collision Reporting Centre.

Step 3: Get the information of the other driver(s) involved in the collision. 

Recall as much information as possible regarding the collision.

Step 4: Get information from witnesses.

Write this information down.

Step 5: Take your vehicle to the Collision Reporting Centre within 48 hours of the collision.

Fill out on Accident Report at the Centre. Towed vehicles MUST go directly to a Collision Reporting Centre.

DON'T let any tow-truck operator pressure you. You have the right to have your vehicle towed wherever YOU choose.

I hope these tips help you if you're ever in a collision. Drive Safely!

Jul
16
2012

Five Reasons You've Fired Your Mechanic

Consumer Reports' Annual Auto Survey

Five Reasons You've Fired Your Mechanic

A recent Consumer Reports survey asked 168,000 vehicle owners how satisfied they were with their auto repair shop. The survey found that most owners prefer taking their cars to independent shops rather than dealerships for repair work. 

5,400 owners were re-contacted and asked about their responses. Almost one-third of those re-contacted were unhappy with their auto repair shop. 
 
Approximately 40% of the unhappy owners felt the auto repair shop's price was too high and 28% indicated that the shops did not fix the problem. To round out the top 5, reasons to fire your mechanic include: “...took longer than expected to complete work, had to take the car back because the repair didn't hold up, and the price was more than originally estimated.” 
 
A whopping 30% of the female respondents who were unhappy with their auto repair shop indicated that they felt taken advantage of because of their gender. 
 
If you're concerned that the price is too high at your shop, get a second opinion. Keep in mind that every shop's labour rate is different and there are many options available in terms of parts. These parts differ in price and quality. Canadian Tire's website alone lists 5-6 different brake pads to choose from. So even though you have two brake repair quotes, they may not be comparing the same quality of parts and labour. Make sure you receive quotes from similar quality auto repair shops. 
 
A technician will always be able to get you a more accurate quote if they see the car. They'll be able to account for any rust issues or potential for seized bolts, etc, that may drive the labour cost up. The last thing you want is to have a shop quote over the phone, only to be surprised with a higher estimate when you bring the car in for repair.