Jan 31 2012

Valentine's Day Gift For Children

Simple, Easy and Inexpensive

by: Sharon DeVellis

This is a super simple gift anyone can make even those of us with little to no crafting skills, i.e. Me!  The bonus is, my kids love these tees. Son No. 2 still refers to himself as a Puzzle Ninja (top right hand corner of the first t-shirt). 

Items needed:

Cotton t-shirts
Fabric Pen
Large hardcover book

Step One: Prewash the shirts.  I'm not sure why but every instructional I've ever read that involves items of clothing says to prewash the clothing so I'm just going to go with it.

Step Two: Pull the freshly washed and dried t-shirt tightly around a hardcover book.  This just makes it easier to write as the material pulls if you just have it laid out on a table.

Step Three: Write phrases and words that describe your child.

Step Four:  That's it, you're done!

Because Son No. 1 likes to wear suits, I'm thinking of doing his on a tie this year. Or if your child is a bit older and would be embarrassed to wear a shirt that so proudly proclaims his or her awesomeness, what about writing the phrases on the inside of a baseball hat or on a pillowcase?

Every child likes to feel unique so this year pick up a fabric pen and a t-shirt and for less than $10.00, you can make them feel special all year round.

Whether you embrace the romance of or refuse to partake in forced declarations of love, our Valentine’s Day page is filled with articles, crafts, activities, and food to fit your mood.
Jan 30 2012

Customer Service 101

Wise Words From A Child

by: Sharon DeVellis

We were away this past weekend. Son No. 1 was asked to skate in the Ontario Cup speed skating meet in Belleville which is a whole other post in itself.  After two long days away we hit the edge of Toronto at 4:45 p.m. and needed to figure out what to do for dinner.  We decided to order in pizza since our cupboards at home would have put Old Mother Hubbard to shame. As we got a bit closer to home I called the pizza place we typically order from.  The call was made at 5:40 and we were told it would be there in 45 minutes.  Perfectamundo.

We get home, unpack our suitcase and 6:30 comes and goes. At 6:40 I call again. "Hi, I ordered a pizza an hour ago and it's still not here. Do you know when it's going to be delivered?"

The man on the phone tells me to hold on, he comes back and says it will be there in ten minutes.

At this point my kids are tired and hungry. We're all tired and hungry.

Ten minutes pass, then twenty. Finally the pizza comes.

My husband pays for it, we open the box and for some reason the pizza we ordered is doused in hot sauce which is NOT ON THE LIST of topping ingredients people! But at this point we're so hungry we just kind of say screw it and sit down to eat it anyway.

Which is when Son No. 2 said to me "You know what makes me really mad?"

"What?" I replied.

"They never even said they were sorry."

And he's right.

When I phoned to ask when our pizza would be delivered and when the delivery person finally brought it to our door an hour and 25 minutes after it was ordered, nobody bothered to even acknowledge the pizza was late. I'm not even talking about a discount or getting something for free, just the acknowledgement that the pizza was late, they recognized it and are sorry.

It's a simple thing, really. Because the truth is any customer service based business is run by people and people are fallible. Maybe someone at the restaurant was having a bad day, or maybe they were training a new cook, maybe someone called in sick and they were short staffed.  I totally get it—god only knows I had my share of bad days when I worked as a waitress and in retail.  Mistakes happen, it's inevitable.  But a simple "We're sorry" goes a long way.  While it wouldn't turn back time and get us our pizza any quicker, an apology acknowledges that a mistake was made and that you, as a business, care. 

It makes me wonder why my youngest son knows this the staff at this restaurant doesn't.

It's a shame really...because next week I'll be ordering from their competitor.

 

Jan 24 2012

It's That Awkward Moment When

You Realize How Much Lighting Can Change The Way You Look

by: Sharon DeVellis

It's that moment when you realize with just the right head tilt and bad lighting, a photo someone took of you and tagged on Facebook resembles a celebrity only, you know, not Angelina Jolie or Kate Beckinsale.

 

Pages

The Face, The Voice, The Blog!

Sharon is a Common Sense Parent which is somewhere in between being free-range and helicopter. She believes in being active as a family and eating well 85% of the time. The other 15% is for the days when she's PMSing and then all bets are off. So far her parenting style has worked wonders for her two boys who astound her on a daily basis but that's not to say she doesn't have time to totally screw it up. She can't teach you how to keep your house clean while balancing a job and motherhood but if you're a mom who's struggling to figure it out, you've found your tribe.

You can follow Sharon on Twitter: @SharonDV

You can also visit her at: Speed Skating Mom: On The Slow Track To Becoming Fast

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